How to Export Analytics Reports in Mydrop

By the end of this tutorial you'll have exported a consolidated analytics report for the profiles and date range you choose, so your team can compare social performance side by side.

Mydrop data, September 2026: the numbers to write into the brief instead of "increase engagement", from posts carrying a reported engagement rate on accounts connected to Mydrop, which manages 55,000+ posts, rolling 180 days.

Platform	Median engagement rate	Middle half of posts
Pinterest	5.26%	0.00% to 9.09%
YouTube	3.85%	1.53% to 10.59%
Instagram	3.08%	1.06% to 6.71%
TikTok	2.98%	1.77% to 6.55%
Facebook	1.11%	0.36% to 3.14%

The middle half is the 25th to 75th percentile, so half of all posts land inside it. A target set above the 75th percentile is a stretch goal, not a KPI. Read Pinterest and YouTube as directional. Method and full tables in the Mydrop social media benchmarks.

Before you start

• Your connected profiles are active and there's posting data for the date range you've chosen.
• Your account has Analytics access in the workspace.
• You have a clear date range to compare (start and end dates).
• Browser downloads are allowed and not blocked by pop-ups.
• You know which filters or comparison profiles you need.

1. Open Analytics

2. Click Analytics in the main navigation.

3. Check the page shows a profile selector, a date range control, and performance views labelled Overview, Channel, or Post-level.

4. Give the page a moment to load its data. The performance panels should fill with numbers, charts, or post rows.

5. Set up the basics

6. Open the profile selector and choose one or more profiles to include. Your chosen profiles should show as active selections in the header or selector.

7. Open the date range control and set the exact start and end dates you want to export.

8. Pick a performance view: Overview for aggregated metrics, Channel for per-network breakdowns, or Post-level for individual post results.

9. Check the UI updates to show data for the chosen profiles and date range (graphs refresh, total counts or post lists update).

10. Add filters and choose export type

11. Apply filters or comparison options if you want to narrow results (for example, focus on a single campaign tag or compare two profiles).

12. If available, pick which metrics to include in the report (engagement, impressions, clicks, etc.). Check the selected metrics appear in the visible summary.

13. Choose whether to Export or Save Snapshot:

    • Export: downloads a consolidated file (CSV, PDF, or another file type on offer).
    • Save Snapshot: saves the current selection and view in the app so you can come back to it later.

14. If you're saving a snapshot, enter a clear snapshot name when prompted so teammates can find it later.

15. Review and run export or snapshot

16. Review the on-screen summary. Check the selected profiles, date range, filters, and chosen metrics match what you expect.

17. Click Export to download the file, or click Save Snapshot to store the view.

18. For Export, check your browser download area for the file. For Save Snapshot, open the Reports or Snapshots list in the Analytics area and look for the snapshot name you gave it.

Verification checks

• The downloaded file opens and contains rows or pages for the selected profiles and the chosen date range.
• Metrics in the file match the totals shown on the Analytics page.
• The saved snapshot appears in the app reports list with the correct name and date range.
• Post-level exports include post thumbnails or identifiers if you selected the Post-level view.

Common mistakes to prevent

• Not selecting any profile before exporting.
• Using a date range that's too narrow and returns no data.
• Leaving filters active that unintentionally exclude target posts.
• Blocking browser downloads or pop-ups so the exported file can't be saved.
• Expecting a snapshot to appear in another workspace without explicitly saving and sharing it.

Troubleshooting and next steps

• If no data appears, expand the date range or remove restrictive filters.
• If the export fails, check browser download permissions and try again.
• If profile data looks incomplete, check the profile connections are active and were posting during the date range.
• Share the downloaded report or snapshot link with your team for review and follow-up decisions.

Conclusion Follow these steps to produce a single downloaded report or saved snapshot that consolidates metrics for your chosen profiles and date range, ready for team review and comparison.

After these steps you'll have opened Analytics and selected the profiles and date range you need to produce a consolidated report ready for export.

Step 1: Open the feature

1. From the main navigation, click Analytics.

2. Wait for the Analytics page to load. The page should show a profile selector, a date range control, and a set of performance views or panels near the top. These UI elements confirm you're in the Analytics area.

3. Quick checklist (use only if helpful):

   • Profile selector is visible.
   • Date range control is visible.
   • At least one performance view or summary panel is visible.

4. If the profile selector isn't visible, check you're on the Analytics page by looking at the main nav highlight or the page title. If the date controls or views are missing, try refreshing the page; it should return to the Analytics layout described above.

5. Check you can see data placeholders or content on screen. Typical indicators are summary number tiles, charts, or a list of posts with thumbnails and metrics. Seeing these elements means the page is ready for selecting profiles and a date range.

Step 2: Set up the basics

1. Open the profile selector. Select one or more connected profiles whose performance you want included in the consolidated report.

   • If you need multiple profiles, select all the relevant ones. The selector should reflect each chosen profile by listing names or showing selected chips/tags.

2. Set the date range using the date range control. Choose the exact start and end dates that match the reporting period you need.

   • Use any quick presets on offer or specify a custom start and end date.
   • Check the control shows the chosen dates once you've selected them.

3. Choose the performance view you want to export. Pick one of the available views such as overview, channel-level, or post-level.

   • Click the view tab or dropdown for the view you want.
   • The main panel should switch to show metrics and charts for that view.

4. Wait for the UI to update after changing profiles, dates, or views. Look for these visual confirmations:

   • Summary metrics or tiles refresh to reflect the chosen profiles and date range.
   • Charts redraw and axis labels match the selected date range.
   • A post list or table fills with post thumbnails, dates, and metric columns when you're in post-level view.

5. Check the selections are correct before moving on. Use this short checklist:

   • Profile names shown in the selector match the profiles you intend to report on.
   • The date range control displays the correct start and end dates.
   • The active performance view (overview, channel, or post-level) is the one you want to export.

6. If the UI shows no data after your selections, check the chosen profiles have posting activity in the selected date range. Also try widening the date range or switching to overview view to make sure data appears. Visible data examples include summary numbers, a populated post list with thumbnails, and chart points aligned to the date range.

7. Once the profiles, date range, and view are set and the UI displays updated metrics and post thumbnails, the basics are done. The page is now ready for applying any filters, selecting metrics, and choosing Export or Save Snapshot in the next steps.

This section shows how to add filters, choose which metrics to include, and export or save a snapshot so the team gets a consolidated analytics report for the selected profiles and date range.

Step 3: Add the content or settings

Checklist before you change settings:

• One or more profiles are selected.
• Date range is set to the exact span you want.
• You know which comparison profiles or filters you need.
• Browser downloads and pop-ups are allowed.

1. Open the filters and comparison options.

   • In Analytics, click the filters or compare control (often labelled Filters, Compare, or a funnel icon).
   • If a comparison panel is available, open it to add a second profile or date range for side-by-side review.

2. Apply platform and content filters.

   • Choose platform filters (for example, Instagram, Facebook) if you only want certain channels.
   • Apply content-type or campaign filters if available (for example, posts, stories, campaign tag).
   • After each filter change, watch the charts and tables to check the numbers refresh.

3. Select the performance view and metrics.

   • Choose Overview, Channel, or Post-level view depending on whether you need a high-level summary or itemised posts.
   • Pick metrics to include (engagement, reach, clicks, etc.) if the UI offers metric selection.
   • Check the visible charts and tables update to show the chosen metrics.

4. Choose export or save snapshot.

   • Click Export to download a consolidated report file for the current profiles, date range, filters, and metrics.
   • Click Save Snapshot (or Save) to store a named snapshot the team can open later.
   • If you're saving a snapshot, enter a short descriptive name so teammates can find it (include the date range or campaign name).

5. Final pre-export checks.

   • Check at least one profile is selected; exports need profile data.
   • Check the date range isn't too narrow, so you avoid empty results.
   • Remove any filters that unintentionally exclude data you expect to see.

Step 4: Review the workflow

1. Check the on-screen summary matches your selections.

   • Look at the page header or selector area to check the listed profiles and the date range shown match what you intended.
   • Make sure the performance view label (Overview, Channel, Post-level) matches the view you want.
   • Scan the main charts and tables to check they show the metrics you selected.

2. Start the export or save the snapshot.

   • Click Export to start the download.
   • Or click Save Snapshot and confirm the confirmation dialog if one appears.

3. Check for a successful download or saved snapshot.

   • For Export: check your browser downloads bar or downloads folder for a file. The file should contain consolidated data for the chosen profiles and date range.
   • For Snapshot: open the Reports, Snapshots, or Saved Views list in Analytics and look for the snapshot name you entered. The snapshot entry should show the date it was saved and the profiles/date range used.

4. Quick checks to avoid common mistakes:

   • If no file downloads, check browser download permissions and that pop-ups aren't blocked.
   • If the snapshot is missing, refresh the Reports or Snapshots list and check again.
   • If the report contains no data, expand the date range or remove restrictive filters.

5. Share or review with your team.

   • Point teammates to the saved snapshot in Analytics or attach the exported file to your workspace conversation.
   • Open the snapshot or exported file and check the key charts and tables match what you saw on screen before sharing.

Verification tips:

• A successful export gives you a downloaded file containing consolidated metrics.
• A successful snapshot appears in the Analytics reports list with the name and date range you entered.
• If either result doesn't appear, repeat the pre-export checks and try again, or contact your workspace admin about access or profile connection issues.

Troubleshooting and next steps

You'll have a downloaded report or saved snapshot consolidating metrics for the selected profiles and date range.

Quick checklist before troubleshooting

• Check the correct profiles and date range are selected in Analytics.
• Check any filters or comparisons you applied are intended.
• Check that browser downloads and pop-ups are allowed.
• Check you have Analytics access in your workspace.

If no data appears on the page

1. Expand the date range by selecting an earlier start date or later end date. Short ranges often return no results.
2. Remove any active filters one at a time (for example, content type or tag). A single filter can exclude all posts.
3. Re-select profiles: deselect all, then pick the target profiles again so the view refreshes.
4. Switch performance view (Overview, Channel, Post-level) to see whether another view shows data.

If the exported file doesn't download

1. Check your browser downloads bar or downloads folder for the file. Some browsers save automatically without a prompt.
2. Make sure the browser isn't blocking downloads or showing a blocked pop-up. Allow downloads and try Export again.
3. Try a different export format if available (for example CSV vs PDF) and export a small date range to test.
4. If the export times out, reduce the date range or number of profiles and try again.

If the saved snapshot doesn't appear in the reports list

1. Check you clicked Save Snapshot, entered a name, then clicked Save.
2. Refresh the Analytics page or open the Reports/Snapshots list from the Analytics menu to force the UI to update.
3. Use the snapshot name or date filters in the snapshots list to find it.
4. If another teammate is meant to see it, check they're in the same workspace and that you saved the snapshot to the shared workspace section (if applicable).

If metrics look incomplete or unexpected

1. Compare channel-level and post-level views to find where data differs.
2. Remove date filters such as local timezone or secondary filters that might remove posts.
3. Check the profiles selected are the ones you intended; similar profile names are easy to mix up.
4. Export a small sample (single profile, 1-week range) to validate the numbers before exporting the full consolidated report.

If you lack permissions or see an access error

1. Check your role in the workspace includes Analytics access.
2. Contact your workspace admin to request Analytics or export permissions.
3. While you wait, take a screenshot of the UI and the error to share with the admin.

If exports consistently fail

1. Try again using a different browser to rule out browser-specific issues.
2. Clear the browser cache and reload Analytics, then try again.
3. Try exporting a smaller dataset to confirm the feature works for limited data.

Next steps after a successful export or snapshot

1. Save the downloaded file in a shared drive or attach it to a workspace Conversation for team review.
2. Upload the file to a spreadsheet app to sort, filter, or build pivot tables for deeper analysis.
3. Save the current Analytics filters and snapshot so the same view can be reproduced later.
4. Use the Home assistant to draft a brief summary of the top-performing channels or posts and save that draft in Conversations.
5. Schedule a recurring review: run the same export weekly or monthly and keep snapshots named with the date for trend comparison.

When to contact support or your admin

• Repeated export failures after trying another browser.
• Missing profiles or persistent access errors.
• Discrepancies between platform-native reports and the consolidated report that you can't resolve with filters or date changes.

Conclusion

If the page shows the chosen profiles, the date range, and updated performance views, exporting or saving a snapshot should produce a downloaded file or a saved snapshot in the reports list. Use the troubleshooting checklist above to sort out common issues quickly. Once you have the report or snapshot, share it in Conversations or a shared drive so the team can compare social performance and decide what to improve.