How to Use Workspace Context with the Mydrop AI Home Assistant

By the end of this short guide, you'll have applied workspace context to a live AI session in the Home assistant. That means replies come out on brand, reflect workspace memory and plan cues, and can be saved as prompts or creative artifacts for later.

Mydrop data, September 2026: engagement by caption length, across accounts connected to Mydrop, which manages 55,000+ posts, rolling 180 days. Each index is measured against that account's own median, so 1.00 is an average post for that account.

Caption length	Engagement index
Under 80 characters	0.91
80 to 150 characters	1.03
150 to 300 characters	1.00
300 to 600 characters	1.00
600 characters or more	1.01

Only very short captions lost ground, 9 per cent below average. From 80 characters up, length made no measurable difference, so write as much as the post needs and no more.

This feature lives in Home. Open the AI home assistant from the Home view to set profile or brand context, apply memory and plan signals, pick workspace media, and continue or save a session. Look for labels such as "Selected profile context" and "Conversation memory summary" in the assistant panel. They confirm that the workspace context is available.

Before you start

Checklist:

• You are a member of the workspace.
  • Only workspace members can apply workspace context to the Home assistant session.
• At least one profile or brand is set up in Profiles.
  • Have a profile or brand ready to select so the assistant can draft on brand.
• The workspace gallery contains at least one media asset.
  • Upload media to the workspace gallery if you plan to attach or reference images or video.
• A clear objective for the session.
  • Know whether you want a draft, brief, campaign plan or saved prompt, so outputs can be saved in the right place.
• Browser and account signed in to Mydrop on the same workspace.
  • Confirm you are signed in to the workspace where profiles, gallery and plan live.

Quick checks to run now:

1. Open Home and confirm the AI assistant panel is visible.
2. Check that you can see either "Selected profile context" or "Conversation memory summary" text in the assistant panel.
3. Confirm your desired profile/brand appears in your workspace profiles list.
4. Open Workspace gallery to check that media is there.

Why these items matter:

• Selecting a profile or brand before sending the first prompt makes sure the assistant uses the right voice and identity for generated drafts.
• Media must be in the gallery before you try to reference or attach it from the Home assistant.
• Workspace memory, plan and gallery signals apply to the active session from the point you set them. They don't change earlier replies retroactively, so set context before you send the prompt you want influenced.

What you should see when ready:

• Home assistant panel open and showing workspace context labels like "Selected profile context" or "Workspace profiles and brands inventory".
• Workspace gallery inventory accessible from the assistant panel when you want to pick media.
• Suggested operating modes for this workspace, or similar contextual hints, visible when choosing how the assistant should behave.

If any checklist item is missing:

• Add a profile or brand in Profiles.
• Upload at least one media item to the workspace gallery.
• Ask a workspace admin to confirm your membership or permissions if the assistant panel doesn't show workspace context.

Move on to the next section when all checklist items are green. The next section walks you through it step by step: choosing a profile or operating mode in the assistant, adding plan or memory cues, prompting the assistant, and saving outputs as reusable prompts or artifacts.

By the end of these steps, you'll have opened the AI Home assistant and chosen a workspace profile and operating mode, so the assistant uses workspace context for on‑brand replies.

Step 1: Open the feature

Quick checklist

• Confirm you are signed into the workspace and have at least one profile or brand set up.
• Make sure the Home view is selected.

1. From the Mydrop sidebar, click Home to open the Home view.
2. In Home, find the AI assistant area or the assistant panel. Click the card or Open button that launches the assistant.
3. Wait for the assistant panel to appear. The panel is ready when you see any of the following labels: Selected profile context or Conversation memory summary.
4. Confirm the panel header and the main area are visible. You should see an input area for messages and a send control.
5. If the panel doesn't appear, check that popups or side panels aren't collapsed and try opening Home again. The assistant must be open before you set workspace context.

Verification check

• The assistant panel is visible on the screen.
• The input box and the send control are enabled (not disabled or loading).
• At least one context label is showing, for example Selected profile context or Conversation memory summary.

Step 2: Set up the basics

1. Find the profile or brand selector in the assistant panel. It's usually labelled Selected profile context or Workspace profiles and brands inventory.
   • Click the selector to reveal the profiles or brands available in your workspace.
   • Choose the profile or brand that should appear on drafts (for example, the brand account you'll post from).
2. Check that the profile selection took effect.
   • Confirm the Selected profile context label now shows the name of the profile or brand you chose.
   • If the label still shows none, re-open the selector and pick the profile again. The selection must be visible before you send a prompt, so responses include the profile context.
3. Choose an operating mode if there is one. Look for Suggested operating modes for this workspace or a similar mode option in the panel.
   • Click the operating mode you want (for example Drafting, Ideation or Short-form copy).
   • Operating mode tells the assistant how to shape tone and format. Pick the mode that matches your task.
4. Check that workspace signals are visible.
   • Confirm Conversation memory summary appears if workspace memory is available. This shows recent session highlights or memory cues the assistant will take into account.
   • Confirm Workspace gallery inventory or media thumbnails appear if you expect to use workspace media.
   • Confirm Current workspace plan or similar plan cues show if your workspace plan or campaign signals are available.
5. If any context element is missing, use the panel controls to open the relevant list:
   • Re-open Workspace profiles and brands inventory to reselect a profile.
   • Open Workspace gallery inventory to select media you want the assistant to reference.
   • Expand Conversation memory summary to inspect memory items before prompting.

Why each step matters

• Selecting a profile makes sure drafts match the selected social identity.
• Choosing an operating mode guides tone and structure.
• Checking that memory, plan and gallery are present stops you expecting context that isn't applied.

Final verification before prompting

• The assistant panel shows Selected profile context with the correct profile name.
• Conversation memory summary or plan cues are visible if you're using them.
• Workspace gallery inventory shows the media you may reference.
• The send control is active and not disabled.

Note: Make these selections before sending a message. Context set after a reply won't retroactively change past outputs.

Step 3: Add the content or settings

By the end of this section, you'll have added workspace plan cues, memory summaries and media to the active AI session, so replies reflect workspace context.

Short checklist before you begin

1. Active AI session open in Home.

2. Profile or brand already selected.

3. Workspace gallery contains at least one media item.

4. Add workspace plan cues or memory summaries

• In the assistant panel, find the area that shows workspace cues such as "Conversation memory summary" or "Current workspace plan".
• Click the plan or memory entry you want to include. A visible confirmation like "Conversation memory summary" should expand or show a short preview.
• If the memory or plan is long, pick the specific summary bullet or paragraph to apply. Applying it tells the assistant what to prioritise in replies.
• Check: after selecting, the assistant panel should show the chosen summary text or a label confirming it's applied.

2. Pick media from the workspace gallery

• Open "Workspace gallery inventory" from the assistant sidebar or gallery picker.
• Choose one or more media items to reference in the draft or brief. Selected items should appear in the assistant panel as attachments or thumbnails.
• If you want the assistant to use media metadata (caption, tags), confirm the selected media shows its title or thumbnail in the panel.
• Check: thumbnails or filenames appear in the message composer before you send the prompt.

3. Add profile or operating mode cues if needed

• If you haven't already, confirm the active session shows "Selected profile context" and that it lists the profile or brand you want.
• If your workspace offers modes, pick from "Suggested operating modes for this workspace" to match tone and format.
• Check: the assistant panel should display the selected profile/mode label.

4. Send a contextual prompt

• Type a clear request that references the selections, for example: "Draft three caption options for Instagram using the Selected profile context and these gallery images."
• Send the prompt from the assistant composer.
• Check: the assistant response should reference the profile tone, the memory summary or the gallery media (for example, calling out image content or plan cues) in at least one reply paragraph.

5. Quick verification after generation

• Confirm the reply reflects on-brand language or plan cues (tone, cadence or content suggestions).
• Confirm any media references in the reply match the selected gallery items.
• If the response doesn't reflect the context, stop and check the checklist above. Context must be applied before sending; changes don't apply retroactively.

Step 4: Review the workflow

By the end of this section, you'll have saved useful outputs and confirmed they can be reopened or reused in later sessions.

1. Save useful outputs as prompts or artifacts

• On the assistant reply you want to reuse, open the response menu or options.
• Choose the option to save the content as a prompt or to store it in "chat artifact memory".
• When saving as a prompt, give it a short name that includes the profile or campaign name to make reuse easier.
• Check: the assistant or UI should confirm the save and show the item in a saved prompts list or artifacts list.

2. Check saved prompts and artifacts

• Open your prompt library or artifact area from Home or the library link the app provides.
• Find the saved prompt or artifact by name or date.
• Open it and confirm the saved text, referenced media and any linked memory or profile context are visible in the saved item.
• Check: saved items should include the original content and show which session or profile they came from.

3. Continue the session later

• Close the assistant and reopen the same chat from Home.
• Confirm the chat shows "Conversation memory summary" or "Recent chat focus history" for that session.
• Re-send or reference the saved prompt by inserting it into the composer or using the saved prompt picker.
• Check: the assistant should carry on with the same workspace context and take in the saved prompt without losing profile or gallery links.

4. Quick troubleshooting checklist

• If the assistant reply ignored context, confirm a profile was selected before sending.
• If media didn't appear, confirm the workspace gallery isn't empty and that media was applied before the prompt.
• If a saved item is missing, refresh the prompt library and re-open the session; make sure you completed the save confirmation step.
• Remember: adding context after a reply doesn't change past responses. Apply context before sending.

5. Next steps

• Use saved prompts when creating posts in Calendar > New post to keep brand voice consistent and speed up drafting.
• Review saved artifacts from time to time to keep the prompt library current and avoid duplicates.

Conclusion

• After these steps, workspace plan cues, memory summaries and gallery items will be applied to the active AI session. Saved prompts and chat artifacts should be visible in your prompt library or artifact area and ready to use in later sessions.

Troubleshooting and next steps

By the end of this section, you'll be able to fix common problems that stop workspace context from applying, and choose the next steps to turn AI outputs into reusable prompts or artifacts.

Quick checklist before troubleshooting

• Confirm you are in Home and the AI assistant panel is open.
• Confirm at least one profile or brand exists in your workspace.
• Confirm media is uploaded to the workspace gallery if you expect images or video to be available.

Common fixes (step‑by‑step)

1. Profile or brand not applied

   1. In the assistant panel, click the profile/brand control and choose the correct profile.
   2. Look for the label Selected profile context to confirm the choice.
   3. If the label is missing, refresh the Home view and reselect the profile. Why it matters: the assistant uses the selected profile to make replies match brand voice.

2. Assistant replies ignore workspace plan or memory

   1. Open the assistant panel and confirm Conversation memory summary or Current workspace plan is visible.
   2. If the summary is collapsed, expand it so the assistant shows the cues being applied.
   3. Re-send your prompt after confirming the summary is visible; changes apply only to new prompts. Verification: the assistant reply should reference the plan cues or the wording of the memory summary.

3. Media expected from workspace gallery not found

   1. Open Workspace gallery inventory from the assistant panel and confirm the media appears.
   2. If the gallery is empty, upload media from the Gallery or Upload flow first.
   3. Re-run the prompt and tell the assistant exactly which gallery item to use (for example, reference the media title). Verification: the assistant acknowledges Selected media for metadata updates or shows the media preview.

4. Save actions not visible after generation

   1. After a useful reply, use the assistant's save action to create a saved prompt or chat artifact memory.
   2. Confirm the saved item appears in your prompt library or artifacts view; look for labels like Chat artifact memory or Saved prompts.
   3. If it doesn't appear, try saving again and check that your account has permission to create prompts. Verification: saved prompts should be selectable when composing later or visible in the prompt library.

5. Send button disabled or UI shows is-loading/is-saving

   1. Wait for the UI state to finish (loading or saving indicators should clear).
   2. If the button stays disabled, refresh Home and check your network connection.
   3. If the problem carries on, sign out and sign back in, or contact your workspace admin to check permissions. Verification: the ai-chat-send-button becomes active and prompts send successfully.

Preventing the most common mistakes

• Always select a profile before sending the first prompt of a session. Profile selection doesn't apply retroactively.
• Upload gallery media before you expect the assistant to show or apply it.
• Expand Conversation memory summary before relying on those cues to shape a reply.
• Save useful outputs straight away; unsaved chat content can't be recovered later.

Next steps after troubleshooting

1. Turn saved prompts into templates
   • Open your prompt library and edit the saved prompt to add placeholders (dates, campaign names).
   • Use the prompt in Calendar > New post to generate platform drafts.
2. Build a prompt library workflow
   • Save several on‑brand prompts for common tasks (captions, campaign briefs, creative briefs).
   • Assign owners so teammates know who maintains each prompt.
3. Reuse artifacts in sessions
   • Reopen the AI session from Home to continue a draft.
   • Load saved prompts or selected artifacts into the active session before sending new prompts.
4. Add gallery and plan signals
   • Upload final assets to Workspace gallery inventory and add short plan notes to Current workspace plan.
   • Use these signals to keep future replies on brand.

Verification checklist

• Selected profile context and Conversation memory summary are visible in the assistant panel.
• Assistant replies reference the selected profile, plan cues or gallery media.
• Saved prompts or chat artifacts appear in the prompt library or artifacts view.
• You can reopen the session later and carry on with the same context.

Conclusion

This guide fixed common issues that stop workspace context from applying, and set out next actions to save and reuse outputs. Once Selected profile context, Conversation memory summary and Workspace gallery inventory are visible and working, generate a reply, save it as a prompt or artifact, then use it in Calendar > New post or reopen the session to carry on.