By the end of this tutorial you will have imported Canva designs into Mydrop Gallery with your chosen export options (format, image quality, video orientation, or PDF size) so the files are production ready for social campaigns.
This short guide shows what to check before importing and how to prepare so the import completes with the correct outputs. Follow the checklist, then use Gallery > Import > Canva import to bring designs into a target gallery or folder with the export settings you need.
Before you start
Checklist
- Confirm Canva asset access. Have the design files or a Canva share link ready so you can select the exact designs to import.
- Verify workspace and timezone. Confirm the active workspace and its timezone are correct for the team and publishing schedule. This ensures any scheduling or calendar steps you take next use the right context.
- Pick the target gallery or folder. Decide which Gallery folder will hold the imported files so they are easy to find when building posts.
- Decide primary output formats. Know whether you need JPEG, PNG, MP4, or PDF for each design. Decide one primary format per design before starting.
- Choose production options per format:
- For images: decide image quality (high, medium, low) so exported file sizes and clarity match campaign needs.
- For video: decide orientation (portrait or landscape) to match platform aspect ratios.
- For PDFs: decide PDF size or page size if you need print or document-ready output.
- Confirm thumbnails and preview needs. If you rely on specific thumbnails for a campaign, note which file will serve as thumbnail after import.
- Have platform targets in mind. If you plan to attach assets to Calendar > New post or the multi-platform composer, list the social profiles and any platform-specific thumbnail or duration needs.
- Check permissions. Ensure your Mydrop account has permission to import into the chosen gallery or folder.
Quick notes
- Import requires selecting a gallery target and choosing an export format for each design. Picking the correct format and option before import avoids a re-import later.
- If a design will be used across multiple platforms with different format needs, plan to import separate exports or re-export from Canva with different settings.
- Allow a short processing time after you start import; you will see status indicators in Gallery and a final file list when complete.
When to re-import
- Re-import if the final files do not match the chosen quality, orientation, or page size.
- Re-import when you need an alternate format (for example MP4 instead of GIF) or a different video orientation for another platform.
Next step
- Proceed to Gallery, click Import, and choose the Canva import option to begin. The next section will walk through opening the import tool and selecting the gallery, formats, and export options.
Outcome: Designs imported into the Gallery with your chosen export settings applied so files are production ready for social campaigns.
Step 1: Open the feature
- From the main navigation, click Gallery to open the Gallery view. The Gallery entry is in the left-hand or top navigation bar labeled "Gallery".
- In the Gallery view, find and click the Import button. The Import control is visible near the top of the Gallery page and is labeled "Import".
- In the Import options, choose the Canva import entry. The list shows available import sources; click the item labeled "Canva" or "Import from Canva".
- Confirm the import dialog appears. You should see a short import panel or dialog that names Canva as the source and shows action controls such as Continue, Choose designs, or Connect (if a link or file selection is required).
- Check the workspace context at the top of the dialog. The current workspace or account name is displayed so you can confirm the import will land in the correct workspace. If the workspace shown is not correct, close the dialog and switch workspace before continuing.
What you should see
- An import dialog that explicitly references Canva.
- Controls or links to select designs or paste a share link.
- The active workspace name or workspace selector visible in the dialog header.
Why this matters
- Opening the correct import flow ensures the designs and export settings are applied to the Gallery location you intend to use for publishing.
Step 2: Set up the basics
Choose the target gallery or folder.
- In the import dialog, locate the field labeled Target gallery, Destination, or Folder.
- Click that field and pick the gallery or folder where the imported files should be stored.
- Verify the selected gallery name appears in the dialog. If you pick the wrong folder you can move assets later, but selecting it now avoids extra steps when attaching to posts.
Pick the primary output format.
- Find the option labeled Output format, Format, or Export as.
- Choose one primary format: JPEG, PNG, MP4, or PDF. Select the format that matches how you plan to use the file in social posts.
- If you need multiple formats, use the interface controls to request additional exports where available, or repeat import with a different format.
Set image quality when applicable.
- If importing images, look for Image quality or Quality settings.
- Select a quality level such as Low, Medium, or High, or enter a percent if that control is shown.
- Higher quality preserves detail for large-format posts but increases file size.
Set video orientation when applicable.
- For video designs, find Video orientation, Orientation, or Aspect ratio.
- Choose Portrait for vertical content (TikTok, Reels) or Landscape for horizontal content (YouTube, Facebook).
- Confirm the preview updates to match the orientation you selected.
Set PDF size when applicable.
- For PDF exports, locate a PDF size or Page size option.
- Choose the page size you need, for example A4, US Letter, or Original/Design size if those options appear.
- Confirm the preview or summary shows the selected PDF size.
Review the selection summary and preview.
- Look for a summary area that lists selected designs, the target gallery, and chosen export options.
- If a thumbnail preview appears, inspect a sample export preview to confirm format, orientation, and quality.
- Use any Edit or Change buttons to adjust selections if something looks wrong.
Confirm workspace and publish context one more time.
- Ensure the workspace shown in the dialog matches the workspace where Calendar posts or the multi-platform composer will reference these assets.
- Adjust the workspace before importing if necessary.
What you should see after setup
- The target gallery name, chosen output format, and export option selections listed in the dialog.
- A sample thumbnail or file list showing the designs that will be imported.
- Buttons to Start import, Confirm, or Import now.
Why these choices matter
- Correct format, orientation, and file size keep design production connected to publishing so creative files arrive ready for platform-specific campaigns.
After completing these steps, your Canva designs will be imported into the Gallery with your chosen export settings applied, ready to attach to Calendar posts or the multi-platform composer.
Step 3: Add the content or settings
Select designs to import.
- Click Select designs or Add from Canva in the Import dialog.
- In the picker, click each design to include it. Selected items show a check or highlight.
- Tip: pick only the pages or files you need for the campaign to avoid extra exports.
Choose the primary output format.
- Open the Format dropdown and choose JPEG, PNG, MP4, or PDF.
- Confirm the selected format appears next to each chosen design in the import list.
Set image quality and file size.
- For images, open Image quality and choose Low, Medium, or High.
- If a slider is shown, set it to balance quality and file size. Higher quality increases file size; choose High for final production assets.
- Check the estimated file size shown in the summary so uploads match platform limits.
Set video orientation and options.
- For video exports, toggle Orientation to Portrait or Landscape.
- If available, set Frame rate or Duration presets.
- Use Portrait for Reels and TikTok; use Landscape for YouTube or LinkedIn video posts.
Choose PDF size and pagination.
- For PDF exports, open PDF size and choose A4, Letter, or Export original size.
- Confirm whether multi-page designs are exported as a single PDF or separated into individual files.
Preview and adjust selections.
- Use the preview panel to check one or more selected designs.
- Click a preview thumbnail to see the chosen format and quality applied.
- To change a setting for a single item, select the item and modify its options before importing.
Quick checklist before importing:
- Desired format set for every selected design.
- Image quality confirmed and estimated sizes acceptable.
- Video orientation matches target platform.
- PDF size and pagination confirmed.
- Target gallery or folder still correct (see Step 2).
Step 4: Review the workflow
Confirm export choices.
- In the Import review screen, scan the list. Each item should show its target format, quality, orientation, or PDF size.
- Use Edit or Change next to any item to update settings before proceeding.
Choose the destination folder.
- Confirm the target gallery or folder at the top of the review screen.
- If the wrong gallery is shown, click Change folder and pick the correct destination.
Start the import.
- Click Import or Start import.
- Watch for a progress indicator: a progress bar, processing spinner, or small import status next to each item.
Verify processing and final files.
- When import completes, open the Gallery folder you selected.
- Check the imported files list. Each file should show:
- The chosen format (JPEG, PNG, MP4, PDF).
- File thumbnails or a preview image.
- File sizes that match the estimated values.
- For videos, open a preview to confirm orientation and duration.
- For PDFs, open one to confirm page order and page size.
Attach to a post or composer.
- From Calendar > New post or the multi-platform composer, choose Attach media.
- Navigate to the Gallery and select the imported files.
- Confirm the attached thumbnail and file format appear in the composer.
Verification checks to avoid mistakes:
- If a file opens in the Gallery with an unexpected format, re-open Import and adjust the format before re-importing.
- If a video is rotated or cropped, re-import with the opposite Orientation setting.
- If a PDF page size is wrong, re-import selecting the correct PDF size option.
Troubleshooting and next steps:
- To re-import with different settings, run the import again and adjust format, quality, orientation, or size before starting.
- To prepare platform-specific thumbnails, open the imported file in the Gallery and set a thumbnail, then attach it to a scheduled post.
- If files do not appear after processing, refresh the Gallery view and check the import notification or status message for errors.
Conclusion: After review, the Gallery should list each imported design in the format and quality you chose, ready to attach to Calendar posts or use in the multi-platform composer.
After completing these steps, your Canva designs will be imported into the Gallery with your chosen export settings applied, ready to attach to Calendar posts or the multi-platform composer.
Troubleshooting and next steps
Quick checklist before troubleshooting
- Confirm you have access to the Canva files or share link.
- Confirm the correct workspace and timezone are active for scheduling.
- Verify you chose the intended target gallery or folder and export format.
Common fixes for import issues
Import appears stuck or shows a processing indicator for a long time
- Check the Gallery view for a visible processing badge or status line next to the import task.
- If the status shows an error, click the import entry and choose Retry or Cancel, then re-import with the same settings.
- If Retry fails, try importing one design only to test if a specific file is causing the delay.
Imported files use the wrong format or quality
- Open the Gallery, locate the imported items, and confirm the file extensions and preview quality.
- If the format is incorrect, re-open Gallery > Import > Canva import, select the designs again, and explicitly choose the primary output format (JPEG, PNG, MP4, PDF) before starting.
- If image quality is too low, re-import and increase the image quality setting. Verify the preview shows expected sharpness before confirming.
Video orientation looks wrong on social networks
- In the Gallery, preview the imported video. If orientation is not as expected, re-import selecting Portrait or Landscape as needed.
- For platform-specific previews, open Calendar > New post, attach the file from the Gallery, and use the Composer preview to confirm how the post will appear on each network.
PDF size is not correct or pages are scaled
- Check the file preview in the Gallery. If page size or layout is different, re-import selecting the desired PDF size option.
- If the visual output still differs, export a fresh PDF from Canva with the correct page size and repeat the import.
Missing designs after import
- Confirm the Canva share link or file access is valid.
- If some designs did not appear, re-open the import dialog and ensure all target designs are selected in the import list before starting.
- If permissions prevent import, update the share settings in Canva and retry.
How to re-import with different settings
- Open Gallery, click Import, choose Canva import.
- Pick the same target gallery or a new folder.
- Select only the designs you want to change.
- Choose new export options (format, quality, orientation, PDF size).
- Start the import and watch for the processing indicator in Gallery.
Attaching imported files to a scheduled post
- Open Calendar and click New post.
- Choose profiles, set date and time, and click Attach media.
- Select Gallery, pick the imported assets, and confirm the Composer preview.
- Verify platform thumbnails and make any platform-specific thumbnail or cropping adjustments in the Composer.
Verifying the setup worked
- In Gallery, each imported item should show the chosen file type and a usable preview.
- In Calendar > New post, attached files should appear in Composer previews for each selected network.
- If thumbnails or platform crops look off, adjust orientation or export format in a re-import and re-attach.
Next operational steps
- If you manage a campaign, import all final designs with consistent settings before creating Calendar entries.
- For platform-specific needs, keep two variants: one optimized for feed ratio and one for Stories or Shorts.
- Document your chosen export settings for the campaign so collaborators reuse the same options on re-import.
Conclusion
Imported designs should appear in Gallery with the export options you selected and be immediately available to attach in Calendar or the multi-platform composer. Re-import any items that do not match the expected format, quality, or orientation, then confirm them in Composer previews before scheduling.





