How to Compare Profile Performance in Mydrop Analytics

By the end of this tutorial you will open Mydrop Analytics, select two or more connected profiles and a date range, and view side-by-side performance metrics and post-level results (including Post thumbnail) so you can identify top-performing posts and profiles.

Before you start

Checklist

• Confirm the profiles you want to compare are connected and you have view access.
• Decide the date range to compare (exact start and end dates or a preset).
• Know which metrics matter to you: views, reach, likes, comments, followers, engagement rate.
• Switch to the correct workspace and timezone if comparing cross-market data.

1. Open the feature

2. Click Analytics in the top navigation.

3. Wait for the Analytics page and overview to load. The page should show an overview header and filters at the top.

4. Set up the basics

5. Click the profile selector at the top of the Analytics page.

6. Choose two or more profiles to compare. Selected profiles should display as chips or a list inside the selector.

7. Open the date range control next to the profile selector.

8. Pick the exact start and end dates or choose a preset (for example, last 7 days or last 30 days).

9. Apply the date range. The page will refresh or update the charts and tables to reflect the chosen profiles and dates.

10. Add the content or settings to refine the view

11. Toggle between performance views such as Overview and Posts.

12. In Overview view, scan aggregated metrics for each selected profile.

13. In Posts view, review the post list. Each post row should show a Post thumbnail and key metrics.

14. Use search or channel filters to narrow results to specific campaigns or services if available.

15. Sort the post list by a metric (for example, highest views or engagement rate) to surface top-performing posts.

16. Review the workflow and spot winners

17. Scan side-by-side metrics for each profile in Overview view to see which profiles drove the most reach, views, or engagement.

18. In Posts view, look for posts with the Post thumbnail and high metrics.

19. Note top posts and the profile they belong to.

20. Identify underperforming profiles by comparing engagement rate and follower change across the same date range.

21. Copy or export findings into planning notes or a calendar reminder for follow-up actions.

Verification checks

• Confirm at least two profiles are visible in the profile selector and selected simultaneously.
• Confirm the date range control shows the chosen range and the page reflects that range.
• In Posts view, confirm each post row displays a Post thumbnail and at least one of the listed metrics (views, reach, likes, comments, followers, engagement rate).
• Confirm Overview shows separate metrics for each selected profile so you can compare them side by side.

Common mistakes and how to avoid them

• Picking overlapping or incorrect date ranges: double-check start and end dates before applying.
• Not selecting all intended profiles: open the profile selector and verify chips or names for each chosen profile.
• Lacking permissions to view a profile: if a profile does not appear, confirm you have view access in the workspace.
• Not switching workspace or timezone: set the correct workspace and timezone when comparing cross-market performance.

Conclusion Use Analytics to compare connected profiles and date ranges, scan Overview and Posts views, and identify top-performing posts and profiles. If data looks stale, refresh the page or re-open the selectors. Export or copy findings to planning notes or calendar reminders to turn insights into actions.

You will open Analytics, select two or more connected profiles, and choose a date range so you can compare side-by-side performance and see post-level results including Post thumbnail.

Step 1: Open the feature

1. From the top navigation, click Analytics.
2. Wait for the Analytics page to load. The page should show an overview area at the top with summary metrics and controls for profiles and dates.
3. Look for the profile selector control near the top of the Analytics page. It is usually labeled or presented as a list or dropdown of connected profiles.
4. Confirm the date range control is visible near the profile selector. The date control often shows a preset label (for example, Today, Last 7 days, or Custom) or a date range string.
5. Verify you can see an initial overview of metrics or charts. The overview confirms the page loaded successfully and that the profile and date controls are active.

What you should see after Step 1:

• The Analytics page header or top area with a profile selector and a date range control.
• An overview panel or summary metrics that update when controls change.
• If the page does not show these elements, refresh the page and try again.

Step 2: Set up the basics

Quick checklist before selecting:

• Confirm the profiles you want to compare are connected and visible in the selector.
• Know the date range you want to compare (preset or specific start and end dates).
• Ensure you have permission to view the profiles you plan to select.

1. Open the profile selector.

   • Click the profile selector control at the top of Analytics.
   • In the list that appears, choose two or more profiles you want to compare.
   • If profiles are grouped by workspace or channel, expand the relevant group and pick the profiles for that workspace.

2. Confirm selected profiles are applied.

   • After selecting, check that each chosen profile appears in the top area as a chip, label, or count of active profiles.
   • The page overview should reflect the selected profiles. If it still shows only one profile, re-open the selector and add the additional profiles.

3. Open the date range control.

   • Click the date range control next to the profile selector.
   • Choose a preset range if it matches your goal (for example, Last 7 days or Last 30 days).
   • Or choose Custom and enter a start date and an end date to define the exact comparison window.

4. Apply and verify the date range.

   • After choosing the range, confirm the date label updates in the top area.
   • The overview metrics and charts should refresh to reflect the new dates.
   • If data does not update, click Apply or Done in the date control, or refresh the page and reapply.

5. Choose comparison behavior if offered.

   • If Analytics provides a compare mode or side-by-side toggle, enable it now to view metrics for selected profiles next to each other.
   • If a compare option is not visible, proceed-the selected profiles and date range should still filter the displays below.

6. Check the posts view is available.

   • Toggle to the Posts performance view or use the performance view controls to open post-level metrics.
   • Confirm the post list shows Post thumbnail next to each item and displays metrics such as views, reach, likes, comments, followers, or engagement rate.

What you should see after Step 2:

• Two or more profile names visible in the top control area.
• A clear date range label matching the chosen preset or custom dates.
• The overview and posts views refreshed to show results for the selected profiles and dates.
• Post-level rows that include a Post thumbnail and the key metrics for quick comparison.

Verification tips:

• Change the date range briefly to confirm metrics update immediately.
• Deselect a profile and confirm the metrics change accordingly.
• Use the posts search or sorting to see that post-level data is filtered by the chosen profiles and dates.

If selected profiles or date controls do not behave as described, refresh the page, re-open the selector, or verify you have view access to the profiles.

The following steps let you add the performance views and filters so you can see post-level results and side-by-side metrics for two or more profiles.

Step 3: Add the content or settings

Checklist before you start this step:

• Two or more profiles are selected in Analytics.
• A date range is set that you want to compare.

1. Toggle performance views.

   1. On the Analytics page, find the view selector labeled Overview or Posts.
   2. Click Posts to show post-level data. Click Overview to return to aggregated profile metrics.
   3. Expect to see each post listed with a Post thumbnail beside its title.

2. Filter by channel or content.

   1. Open the channel or content filter control (often near the top of the posts list).
   2. Choose specific channels (for example, Instagram, Facebook) to narrow results to those platforms.
   3. Use the search box to type a keyword, post caption, or media name if you want a focused subset.

3. Confirm key metrics are visible.

   1. Look for these metrics in the posts list or overview panels: views, reach, likes, comments, followers, and engagement rate.
   2. If any metric column is hidden, use the column or display options to enable it.
   3. Each post row should show a Post thumbnail and the selected metric values for the date range.

4. Adjust sorting and grouping.

   1. Click a metric header (for example, Engagement rate or Views) to sort posts by that metric.
   2. Use secondary sort options if available (for example, sort by engagement rate, then by reach).
   3. Group by profile or channel if a grouping control is shown so you can compare profiles side by side.

5. Compare two or more profiles in the same view.

   1. Ensure the profile selector includes the profiles you want to compare.
   2. With Posts view active, posts from the selected profiles should appear together so you can compare side-by-side.
   3. In Overview view, check that each selected profile has its own summary card or column showing the same set of metrics.

Quick checks to avoid setup mistakes:

• If a profile’s posts do not appear, re-open the profile selector and confirm the profile is checked.
• If metrics look unexpectedly low or incomplete, confirm the date range is correct and not overlapping in a confusing way.
• If comparing across markets, confirm you are in the correct workspace or timezone before final assessment.

Step 4: Review the workflow

1. Scan side-by-side metrics.

   1. In Overview view, read each profile card or column to compare totals: followers, reach, and engagement rate.
   2. Note which profile leads on the most important metric for your goal (for example, highest engagement rate).

2. Identify top-performing posts.

   1. Switch to Posts view and sort by the primary success metric (for example, Engagement rate or Views).
   2. Look at the Post thumbnail and metrics to confirm the creative and caption that performed best.
   3. Record the post date and profile so you can replicate or test similar content.

3. Find underperforming profiles or posts.

   1. Sort by the metric where you want improvement (for example, Reach or Likes).
   2. Flag profiles with lower-than-expected results and list specific underperforming posts for follow-up.

4. Use search and filters to validate insights.

   1. Re-run the same sort and filter with a narrower date range or a channel filter to confirm the result is consistent.
   2. If results change dramatically, double-check date ranges and workspace/timezone settings to avoid misinterpretation.

5. Capture and act on findings.

   1. Export or copy the visible post list or summary to your planning notes.
   2. Create a Calendar > Reminder or a calendar note for any follow-up actions (for example, test a new caption or reallocate budget).
   3. Share the Post thumbnail and metric snapshot with teammates so the creative context is preserved.

Verification checks to confirm the setup worked:

• You see posts from all selected profiles in Posts view and each row includes a Post thumbnail.
• Overview shows separate metric summaries for every selected profile.
• Sorting and filters change the visible post order and metric display immediately.
• Narrowing the date range updates metrics and the post list consistently.

If any verification check fails, refresh the Analytics page, re-open the selectors, and confirm workspace and view permissions before repeating the review.

You will resolve common display and data issues in Analytics, confirm profiles and date ranges are compared correctly, and move findings into planning notes or calendar reminders.

Troubleshooting and next steps

Checklist before troubleshooting

1. Confirm at least two connected profiles are selected in Analytics.
2. Note the date range you expect to see.
3. Have view access to the selected profiles and the right workspace/timezone.

If numbers look wrong or profiles are missing

1. Refresh the Analytics page.
   • Click the browser refresh button or the Analytics reload control if visible.
   • Verification: The page reloads and the overview and Posts list repopulate.
2. Re-open the profile selector and reselect profiles.
   • Click the profile selector, check the boxes for the profiles you want, then apply.
   • Verification: The header shows multiple profile names and side-by-side metrics update.
3. Re-open the date range control and pick the intended range or a preset.
   • Click Date range, choose a preset or custom start and end dates, then apply.
   • Verification: Charts and the Posts list reflect the new dates and totals change.

If data still seems stale or incomplete 4. Wait a few minutes and refresh again.

• Some account or third-party data can update with a short delay.
• Verification: Metrics change slightly after waiting and refreshing.

5. Check filters and search.
   • Toggle Overview or Posts view and clear any active channel, tag, or search filters.
   • Verification: The full post list and metrics reappear, including Post thumbnail images.
6. Confirm workspace and timezone.
   • Open the workspace switcher and confirm you are viewing the intended workspace and timezone.
   • Why it matters: Different workspaces or timezones change what posts and timestamps you see.
   • Verification: Post timestamps and totals align with the market you expect.

If profiles are missing or you lack access 7. Re-open selectors and use the search within the selector.

• Some connected profiles are searchable in the selector; type the profile name.
• Verification: The profile appears and can be selected.

8. Check your permissions or ask a teammate.
   • If a profile still does not appear, confirm you have view access or ask an admin to grant it.
   • Verification: After access is granted, the missing profile appears in the selector.

If thumbnails or post-level data do not show 9. Clear browser cache or try another browser.

• Close and reopen the browser, or open Analytics in a private window.
• Verification: Post thumbnails load and post-level metrics display.

Exporting findings and next steps

1. Export or copy the list of top posts.
   • Use any visible Export or download control, or copy metrics into a document.
   • Verification: A CSV, image, or copied table contains post rows and key metrics.
2. Add a short planning note.
   • Open Calendar or Home notes and paste findings, including top posts and underperforming profiles.
   • Verification: The note appears in Calendar/Home with the pasted metrics and any Post thumbnails or links you included.
3. Create a calendar reminder for a review or action.
   • Go to Calendar > Reminder, set time, attach the export or note, and save.
   • Verification: The reminder appears at the scheduled time and links back to your planning note or export.
4. Share findings with the team.
   • Copy the exported file or note into your team channel or attach it to a task.
   • Verification: Team members can open the file and see the same post thumbnails and metrics.

Quick fixes summary

1. Refresh page and reselect profiles and date range.
2. Clear filters and confirm workspace/timezone.
3. Verify permissions or ask an admin.
4. Export results and create a calendar reminder for follow-up.

Conclusion

Troubleshooting Analytics is a short sequence of checks: refresh, reselect profiles and date range, confirm workspace/timezone, and verify permissions. After metrics and Post thumbnails appear, export the results or copy them into a Calendar note or Reminder so the team can act on top-performing posts and underperforming profiles.